Event Tickets can be refunded up to 100% of the value if the cancelation takes place 7 days prior to the date of the event. All cancelations processed within 6 days of the event will be not be refunded.
Gift Cards: All gift card sales are final and no refunds will be issued.
Wine Club Membership: Wine Club Memberships purchased online are final and non-refundable. If a re-occurring billing membership was purchased the membership itself can be canceled with a 30 day notice, but no refunds will be issued for initial month paid.
Olive Oil & Balsamic Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).